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QMJHL Live – Refund Policy

Refund Policy for QMJHL LIVE Subscribers

  • User wishes to cancel their All Access Monthly Package: User will receive 1/30th of the subscription price paid, times the number of days remaining in their monthly cycle.  Given the exceptional circumstances resulting from the COVID-19 pandemic, refunds for the month of October 2020 will be calculated from October 14th, the day the QMJHL announced that the East and West Division teams would postpone their games scheduled before October 28th.  All requests must be sent by email to lhjmqlive@endeavorstreaming.com.

  • User wishes to continue their All Access Monthly Package subscription but seeks compensation for postponed games:  Each such user will receive a refund/credit of 25% of their current month’s subscription price.  Given the exceptional circumstances resulting from the COVID-19 pandemic, this credit will be applied proactively for all customers who purchase their package prior to October 20th, 2020 (for the following month (November) only). 

Thank for your comprehension.

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